Apple improves iPhone purchasing expertise with specialist assist over video

With a brand new iPhone shade obtainable for purchasers, Apple introduced a brand new purchasing expertise for US clients. Beginning right now, they’ll Store with a Specialist over Video on the web retailer. In line with the corporate, this characteristic connects clients trying to buy iPhones with a retail crew member through a “secure and safe, one-way video purchasing session.”

“We’re continuously innovating to ship an much more customized expertise for our clients, assembly them the place they’re to ship one of the best of Apple,” mentioned Karen Rasmussen, Apple’s head of Retail On-line. “With Store with a Specialist over Video, our crew members are excited to attach with clients and supply distinctive service as they study which iPhone most accurately fits them.”

With Store with a Specialist over Video, clients can browse the most recent fashions, discover new options, and study Apple Commerce In gives, service offers, switching to iOS, and varied financing choices.

Whereas this characteristic is presently obtainable for iPhone purchases, customers want to go to its web page and, in only a few clicks, immediately join with an Apple Specialist for “world-class service and professional recommendation” on selecting the right iPhone mannequin.

Store with a Specialist over Video is out there to clients within the US from 7 a.m. to 7 p.m. PT daily on apple.com/store/buy-iphone. Through the session, an Apple crew member shall be on digicam sharing their display, however they won’t be able to see the shopper. If clients discover {that a} session is unavailable or entry the web page after hours, they’ll contact a Specialist over the telephone or through chat 24 hours a day.

Simply right now, Apple launched a brand new iPhone shade. Now, the iPhone 14 and iPhone 14 Plus can be found in yellow. It includes a dual-camera system, the A15 Bionic chip, all-day battery life, and new security capabilities, resembling Crash Detection and Emergency SOS through satellite tv for pc.